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Standard : Guardrails are co-designed by those closest to delivery

Purpose and Strategic Importance

This standard ensures guardrails are co-designed by the people closest to the work, making them relevant, effective, and trusted. It fosters shared responsibility for safety without imposing top-down controls.

Aligned to our "Guardrails, Not Gates" policy, this standard strengthens autonomy, builds alignment, and increases adoption of safety practices. Without it, guardrails risk being ignored, misaligned, or seen as blockers.

Strategic Impact

  • Guardrails feel supportive, not restrictive
  • Better alignment to context and domain-specific needs
  • Higher adoption and lower overhead in compliance
  • Greater trust in governance mechanisms

Risks of Not Having This Standard

  • Low adoption due to perceived irrelevance or rigidity
  • Shadow processes or workarounds emerge
  • Slow evolution of safety practices
  • Safety becomes disconnected from delivery

CMMI Maturity Model

Level 1 – Initial

Category Description
People & Culture Guardrails are perceived as external constraints.
Teams are not consulted or involved.
Process & Governance Controls are imposed top-down with little transparency.
Technology & Tools Tools enforce rules without flexibility or context.
Measurement & Metrics No measurement of guardrail effectiveness or acceptance.

Level 2 – Managed

Category Description
People & Culture Some teams provide input but lack decision-making power.
Process & Governance Guardrails may be adjusted by request but with limited visibility.
Technology & Tools Modifiable templates exist but are not well understood.
Measurement & Metrics Basic feedback is collected on guardrail usage and pain points.

Level 3 – Defined

Category Description
People & Culture Delivery teams participate in defining and evolving guardrails.
Process & Governance Guardrail design is part of standard delivery rituals (e.g. retros, reviews).
Technology & Tools Teams can tailor controls based on known patterns and guardrails are versioned.
Measurement & Metrics Usage, overrides, and satisfaction with guardrails are tracked.

Level 4 – Quantitatively Managed

Category Description
People & Culture Teams treat guardrail design as part of their delivery excellence.
Process & Governance Governance includes feedback loops and community design forums.
Technology & Tools Guardrail impact is modelled, and exceptions trigger learning cycles.
Measurement & Metrics Impact on velocity, quality, and safety is quantified and shared.

Level 5 – Optimising

Category Description
People & Culture Guardrail co-design is embedded in engineering culture.
Shared ownership drives refinement.
Process & Governance Guardrails evolve continuously based on real-world signals and team input.
Technology & Tools Self-service tools enable dynamic configuration and contextualisation.
Measurement & Metrics Guardrails are tied to team health, engineering effectiveness, and risk trends.

Key Measures

  • % of teams contributing to guardrail design
  • Feedback score on usefulness and usability of guardrails
  • Number of successful delivery cycles without gate-driven delay
  • Ratio of self-service configuration vs centrally enforced controls
  • Guardrail iteration frequency based on real delivery data
Associated Policies
  • Guardrails, Not Gates
  • Balance Sustainability with Speed
Associated Practices
  • Live Dashboards
  • Behaviour-Driven Development (BDD)
  • Error Budget Policies

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