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Standard : Work in progress reflects current business priorities

Purpose and Strategic Importance

This standard ensures that the active work being done consistently reflects current business priorities, keeping teams focused on what matters most. It promotes agility, reduces wasted effort, and accelerates value delivery.

Aligned to our "Limit Work in Progress (WIP)" and "Outcome-Driven Development" policies, this standard helps teams adapt quickly to shifting needs. Without it, misaligned work undermines strategic goals, slows feedback, and wastes resources.

Strategic Impact

  • Improved focus and reduced context switching
  • Faster feedback loops and shorter time to value
  • Increased stakeholder trust and alignment
  • Greater adaptability to market or customer changes
  • More efficient resource use and reduced waste

Risks of Not Having This Standard

  • Misalignment between delivery and business goals
  • Work stagnation or pursuit of low-value tasks
  • Lack of clarity and motivation for delivery teams
  • Delayed or missed opportunities to respond to change
  • Increased friction, rework, and system fragility

CMMI Maturity Model

Level 1 – Initial

Category Description
People & Culture Work is often chosen based on familiarity
or convenience rather than business need.
Process & Governance No structured prioritisation process exists;
priorities are unclear or reactive.
Technology & Tools Tools offer limited visibility into what work
is aligned to key business outcomes.
Measurement & Metrics No tracking of alignment between work
and business priorities.

Level 2 – Managed

Category Description
People & Culture Teams begin reviewing alignment in stand-ups
or planning, but discipline varies.
Process & Governance Product owners prioritise work items based
on stated business needs.
Technology & Tools Backlogs and boards reflect priority,
but changes are updated manually.
Measurement & Metrics Some periodic checks validate alignment,
but they are not routine.

Level 3 – Defined

Category Description
People & Culture Teams commit only to work that clearly aligns
with defined business outcomes.
Process & Governance Structured prioritisation ensures WIP reflects
strategic goals and product direction.
Technology & Tools Digital tools highlight WIP aligned to OKRs,
roadmaps, or business metrics.
Measurement & Metrics Alignment is assessed during planning and
retrospectives, with evidence captured.

Level 4 – Quantitatively Managed

Category Description
People & Culture Teams use data to evaluate alignment
and re-prioritise in real time.
Process & Governance Regular cadence exists to adjust WIP
based on outcome reviews.
Technology & Tools Systems flag misaligned work and recommend
backlog reshaping based on value.
Measurement & Metrics Metrics track % of WIP tied to high-priority
initiatives or value streams.

Level 5 – Optimising

Category Description
People & Culture Continuous alignment is part of culture;
teams challenge and refine priorities proactively.
Process & Governance Dynamic workflows adjust work in
response to real-time feedback and impact.
Technology & Tools Integrated platforms automatically visualise
work alignment across portfolios.
Measurement & Metrics Business impact of WIP is routinely measured
to improve prioritisation heuristics.

Key Measures

  • % of work in progress aligned to active business objectives
  • Time from priority change to WIP realignment
  • % of backlog reviewed or re-prioritised per iteration
  • Evidence of work stopped or de-scoped due to misalignment
  • WIP distribution across priority levels or OKRs
Associated Policies
  • Limit Work in Progress (WIP)
Associated Practices
  • SLOs, SLIs, and SLAs
  • Trunk-Based Development
  • Error Budget Policies
  • Feature Toggles (Flags)
  • Release Orchestration Tools

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