Measures

Customer Value

How much value the product delivers to customers, measured through satisfaction, adoption, and outcomes that solve real problems.

Business Impact

How product performance contributes to revenue, cost savings, growth, and strategic objectives.

Product Health

How usable, maintainable, and technically sustainable the product is over time, including tech debt management and lifecycle considerations.

Discovery Effectiveness

How well discovery activities identify real customer needs, validate assumptions, and inform valuable solutions.

Delivery Alignment

How closely delivery efforts align with product strategy, priorities, and desired outcomes.

Experimentation & Learning

How frequently and effectively teams run experiments, gather insights, and use evidence to guide product decisions.

Portfolio Balance

How well investment is balanced across features, innovation, tech debt, and risk reduction to maximise long-term value.