Standard : Learning wins are recognised and shared

Purpose and Strategic Importance

This standard ensures learning outcomes—successful or not—are recognised and shared. By celebrating learning, teams reduce fear of failure and accelerate collective improvement.

It supports our policy "Celebrate Learning Wins". Without this standard, valuable insights remain hidden, and innovation is stifled.

Strategic Impact

  • Increased psychological safety and openness
  • Faster collective learning across teams
  • Stronger innovation culture

Risks of Not Having This Standard

  • Teams avoid experimentation due to fear of failure
  • Valuable insights lost in silos
  • Outputs prioritised over learning

CMMI Maturity Model

Level 1 – Initial

  • People & Culture: Learning is ignored or punished.
  • Process & Governance: No mechanisms for capturing or celebrating insights.
  • Technology & Tools: No systems for sharing learning.
  • Measurement & Metrics: No tracking of learning outcomes.

Level 2 – Managed

  • People & Culture: Some learning outcomes informally acknowledged.
  • Process & Governance: Retrospectives occasionally capture learnings.
  • Technology & Tools: Shared drives or ad hoc documents used.
  • Measurement & Metrics: Basic anecdotal tracking of insights.

Level 3 – Defined

  • People & Culture: Teams openly celebrate learnings alongside delivery.
  • Process & Governance: Formal practices (reviews, showcases) ensure learnings are captured.
  • Technology & Tools: Knowledge bases and repositories used consistently.
  • Measurement & Metrics: Learnings tracked and linked to product outcomes.

Level 4 – Quantitatively Managed

  • People & Culture: Learning recognition embedded in culture.
  • Process & Governance: Organisation-wide frameworks standardise learning capture.
  • Technology & Tools: Platforms integrate learning with product and delivery data.
  • Measurement & Metrics: Learning wins tracked as a measurable outcome.

Level 5 – Optimising

  • People & Culture: Learning celebrated as a key driver of resilience and innovation.
  • Process & Governance: Continuous improvement of frameworks for faster learning.
  • Technology & Tools: Intelligent tools surface patterns and accelerate learning sharing.
  • Measurement & Metrics: Continuous improvement cycles link learning to business impact.

Key Measures

  • % of retrospectives capturing learning outcomes
  • Number of shared learning sessions per quarter
  • Employee survey results on recognition for learning